Refunds Policy
Refunds Policy for SuccessFutures.com
At SuccessFutures.com, we strive to provide high-quality online trading education through our live and interactive courses. We understand that circumstances may arise that require a refund. To ensure transparency and fairness, we have established the following refunds policy in line with industry guidelines and in line with UK consumer protection laws.
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Eligibility for Refund:
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Refunds will only be considered within the first 7 days from the date of purchase.
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Refund requests must be submitted in writing to [refund@successfutures.com] within the specified timeframe.
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Refund Process:
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To request a refund, please email [refund@successfutures.com] with your full name, contact information, course details, and the reason for your refund request.
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Our team will review the request and respond within 14 days from the date of receiving the cancellation request.
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Refund Amount:
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Refunds, if approved, will be issued for the amount paid for the course(s) minus any applicable processing fees.
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No refunds will be issued for courses/training that have already been attended or partially completed.
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Non-Refundable Items:
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Certain items may be non-refundable, such as downloadable materials or resources provided as part of the course.
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Cancellation of Courses:
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SuccessFutures.com reserves the right to cancel a course due to unforeseen circumstances, including insufficient enrollment or other issues. In such cases, registered participants will be notified, and a full refund will be processed.
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Technical Issues:
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Refund requests related to technical issues, such as difficulties accessing the online platform, will be considered on a case-by-case basis. We encourage participants to contact our support team ([support@successfutures.com]) for assistance before requesting a refund.
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Changes to Refund Policy:
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SuccessFutures.com reserves the right to modify this refunds policy at any time. Any changes will be posted on our website, and the revised policy will apply to all refund requests received after the effective date of the change.
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By enrolling in our courses and making a purchase on SuccessFutures.com, you agree to abide by this refunds policy. If you have any questions or concerns, please contact our customer support team at [support@successfutures.com].
Thank you for choosing SuccessFutures.com for your online trading education.